All sales provided by Shirtmasters through this website are non-refundable or exchangeable unless there is some type of error or defect in the product provided. In certain circumstances, refunds may be issued if an order needs to be cancelled while the store is still open. Once the store has closed, no refunds will be issued. For more information about our return policy, please don't hesitate to contact us at 603-798-3787 or by email at firstname.lastname@example.org. Thank you for choosing Shirtmasters!